The Software Customer Project Team Lead plays a pivotal role in delivering customized software solutions for material handling systems. This position is responsible for leading a team of developers, coordinating with internal stakeholders, and ensuring successful execution of customer projects. The ideal candidate is both a technical expert and a strong communicator, capable of managing project timelines, quality, and client relationships.
Software Project Manager
Specific Duties
Project Leadership
- Serve as the primary technical and project lead for customer-facing software implementations.
- Plan and manage the end-to-end software development lifecycle for assigned projects, from requirements gathering to final deployment.
- Collaborate with customers to understand project requirements and ensure alignment with company standards and capabilities.
- Translate customer requirements into actionable development tasks, leveraging existing software where possible and identifying areas for customization.
Team Management
- Lead and mentor a team of software developers, fostering collaboration and high performance.
- Assign and monitor tasks, ensuring alignment with project goals and timelines.
- Provide guidance and troubleshooting support to the team, resolving technical and project-related challenges.
- Travel to site to support software project engineers if required.
Technical Oversight
- Drawing on expertise on the material handling industry to provide guidance on functionality and design to both the project team and the development team.
- Review and approve design specifications, code, and test plans to ensure quality and consistency.
- Ensure integration of the software with ERP, warehouse management systems (WMS), and other customer systems.
- Identify opportunities to optimize processes, reduce development effort, and increase the reuse of standard software components.
Stakeholder Communication
- Act as the primary point of contact for the customer regarding software project progress, issues, and updates.
- Collaborate with other departments (e.g., engineering, controls, and operations) to ensure seamless project execution.
- Report project status, risks, and opportunities to senior leadership.
Continuous Improvement
- Contribute to the improvement of internal processes, tools, and standards for customer software projects.
- Use experience with customer installations to improve the base DLN offerings.
Qualifications
** Immigration sponsorship is not available for this role**
- Bachelor’s Degree in computer science / engineering or related field preferred.
- 5+ years of experience in software development, with 2+ years in a leadership or project management role.
- Existing expertise or willingness and ability to learn Warehouse workflows (receiving, put-away, picking, packing, sortation, and shipping).
- Warehouse integrations such at PLCs, Pick-To-Light, ASRS, Cranes, Carousels, Robots, etc. and the resource balancing algorithms to support them is a big plus.
About
DLN Integrated Systems is a trusted partner enhancing competitive edge with advanced distribution solutions. We were founded in 2002 and have continued to grow since then, helping our clients optimize their material handling and supply chain operations with expert design, installation and support.
Our team includes mechanical, controls, software and robotics engineers, as well as project managers, technicians and an active sales team.
DLN is an independent systems integrator, which means our day-to-day tasks are richly varied, with exposure to the most cutting-edge automation technologies in our industry. Because our systems are thoughtfully customized to our clients’ unique needs, our concepts and designs are limitless.
DLN prides itself on being an employer of choice for people at all stages of their careers. Generous benefits, competitive compensation and paid time off are standard. We also offer work-from-home options, flexibility in schedule, and when you’re at the office you’re free to bring your dog. Our team also has opportunities to develop their skills with professional development, and leadership regularly recognizes the achievements and contributions of our team.
Outside of work, DLN actively participates in several non-profits, including a major role in the Kent County Toys for Tots program, and an annual golf outing benefiting the Epilepsy Foundation of Michigan.
We offer generous benefits, competitive compensation, paid time off, opportunity for growth, and the chance to work with a winning team in a great company culture. Candidates may be required to pass a drug screen, pre-employment physical, background check, motor vehicle report, and reference checking.
