Our Approach
We Listen to Learn Your Business
Our process starts with a thorough understanding of your business. We ask about your current issues, goals, customers, and competitors to generate insights and solutions – for today and tomorrow.
We Focus on the Solution
We focus on finding the best solution and tailoring equipment and technology to meet your needs. We don’t make your needs fit a specific solution.
We Are Nimble
Our leadership is active and involved with projects but we don’t value bureaucracy. We prioritize agility and results and our highly experienced team is empowered to make decisions.
There Are No Small Projects
We are a full-lifecycle partner dedicated to supporting your distribution operations now and in the future. No matter the scope, we make every project a priority because we know a job well done leads to strong partnerships.
Our Process
Our approach is thoughtful and service-based, with your supply chain goals at the center. We prioritize collaboration, communication, and openness with every client.
See Our Process
Discovery
We know that success is built on a solid foundation. Our first step is to fully and deeply understand your needs before starting a design.
Analytics
Our team conducts a detailed assessment and crafts visualizations to understand your current data and operational patterns. These unlock insights needed to deliver the right solution.
Technical Audit
A technical audit will identify and prioritize downtime risks to critical system infrastructure. Then we build a comprehensive upgrade plan that documents maintenance issues, obsolete equipment, and safety risks.
Conceptualization
Our team will evaluate multiple options to create the ideal solution for your operation. When off-the-shelf equipment doesn’t work, our in-house robotics team will explore opportunities to incorporate customized automation.
Strategy
Whether you require a holistic redesign or a specific scenario analysis, we will help design a distribution network to support your future business objectives.
Capacity Planning & Facility Sizing
We use your historical volumes and future growth projections to help determine the capacity and footprint of your expansion or new building.
Conceptual Design
After discovery, our team uses a collaborative workshop process and advanced toolset to evaluate several alternative concepts and present a pragmatic design.
Estimation & Business Case
With your input, our team outlines operational and financial benefits to prepare a business case for the proposed solution – including preliminary budgets, ROI estimates, and support for C-suite presentations.
Refinement
Preliminary plans and layouts are collaboratively edited and refined to create a final engineered design.
Design Engineering
Our engineers provide drawings and other visuals with dimensionally accurate blocks from multiple suppliers to create precise plans.
3D Modeling & Simulations
Rapid 3D visualization capabilities show a digital model of the proposed system and a view into your facility’s future.
Software & Controls
Our software engineers carefully evaluate your business processes and requirements to help select the most appropriate warehouse software for your operation.
Implementation
Our highly experienced team can procure, install, and test a wide range of material handling systems – from new builds to retrofits.
Procurement & Supplier Management
DLN maintains relationships with a broad range of material handling technology suppliers. This allows us to select the best equipment for your application at highly competitive rates.
Project Management
Seasoned project managers guide your entire project to remove roadblocks, manage budgets, and meet timelines.
Installation
We provide installation and site management of mechanical, electrical and controls systems. Our teams have experience with a wide range of equipment, from basic conveyors to advanced automation technologies.
Testing & Commissioning
We will develop and lead thorough testing and training plans to ensure your employees and systems operate efficiently from day one.
Lifecycle Services
We provide lifetime service and maintenance for your systems, even if we didn’t originally install them.
24/7 Support
Our in-house phone hotline is staffed by DLN team members and available 24/7 for system emergencies. Our priority is to restore your system as quickly as possible.
On-site Support
Our technical staff is available to support your team with on-site repairs, troubleshooting and maintenance.
Spare Parts
We provide spare parts for a wide range of material handling equipment. We can also manage your spare parts inventory to keep crucial components available and avoid unplanned downtime.
Preventive Maintenance
Our team helps safeguard your system with ongoing preventive maintenance. Lifecycle support programs offer an easy way to ensure your system is cared for proactively.