Upgrade Software to Replace Outdated WCS
Client:
Major Retail Grocer
Industry:
Industrial
Solution:
Distribution Systems Integration
One of the largest grocery chains in the United States with nearly 500,000 employees serving 11 million customers daily sought to upgrade their outdated WCS.
Challenge
- Legacy WCS system was implemented at several facilities by a small company that only had 1 staff member to support the system
- Components were outdated and parts no longer available
- Information from the legacy WCS did not provide any insight for operations leaders
- The legacy WCS needed a complete overhaul to handle current volumes
Solution
- DLN implemented PRODirect software into several facilities to replace the outdated WCS
- PRODirect was selected based on its flexible architecture, simple interface, DLN’s industry knowledge, supportability and cost
- DLN also upgraded the control panels, including a new PLC, new I/O, and new communications
Results
- PRODirect software offers customizations and support
- PRODirect provided reporting for managers to make quick decisions
- The software is flexible plus easy-to-learn and easy-to-use
- Seamless integration with existing software systems in place, with no interruption to operations
