Outdated WCS Replaced with Optimized Software
Client:
Fanatics
Industry:
Retail & Apparel
Solution:
Software Solutions
Fanatics is the global leader in licensed sports merchandise, with 8,000 retail locations, needing to upgrade their warehouse software.
Challenge
- Fanatics warehouse control software was creating lags in its Riverview, Florida facility
- The software and sortation system was not up to the most current efficiency standards and was several years old
- Due to the significant growth trajectory of the company, the issues would continue to grow worse
Solution
- DLN replaced software and sortation system
- DLN selected and implemented a modern WCS that provided connectivity between all areas of the facility
- A new high speed sortation system was added to handle growing demands
- The WCS and sortation were integrated
Results
- Upgraded software created more efficient order processing
- Retrofit executed while system was up and running
- Orders were more accurate
- Sortation throughput much better controlled
- Improvements in data capture help guide operational decisions