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New Software Replaces Outdated WCS

Outdated WCS Replaced with Optimized Software

Client:

Fanatics

Industry:

Retail & Apparel

Solution:

Software Solutions

Fanatics is the global leader in licensed sports merchandise, with 8,000 retail locations, needing to upgrade their warehouse software.

Challenge

  • Fanatics warehouse control software was creating lags in its Riverview, Florida facility
  • The software and sortation system was not up to the most current efficiency standards and was several years old
  • Due to the significant growth trajectory of the company, the issues would continue to grow worse

Solution

  • DLN replaced software and sortation system
  • DLN selected and implemented a modern WCS that provided connectivity between all areas of the facility
  • A new high speed sortation system was added to handle growing demands
  • The WCS and sortation were integrated

Results

  • Upgraded software created more efficient order processing
  • Retrofit executed while system was up and running
  • Orders were more accurate
  • Sortation throughput much better controlled
  • Improvements in data capture help guide operational decisions