Our People

20 years solving challenges

Our team is the key to our success. We treat them well so they will treat our clients well.

We pride ourselves on providing consistently outstanding service to our clients – from the smallest one-time service project to turn-key, fully automated systems. We listen to our clients and work together in developing the most efficient and cost-effective solutions. 

Our staff has an average of 20 years in the material handling industry, with a handful having multiple decades and some coming right out of college after learning the latest in engineering practices.

Phil Schaafsma

President & CEO

Phil worked with the original founder of DLN, Dave Neu, for decades. Phil took control of the company several years ago and has continued growing the firm. His unique talent is looking simultaneously at a problem’s detail and the big picture and quietly coming up with the perfect solution for the client.
p.schaafsma@dlninc.com

Marc Gordon

Director of Sales & Business Development

Spending his career in engineering and managerial roles in the systems integration industry, Marc is well versed in helping clients determine the most effective solution for their needs. Along with his friendly personality, Marc is dedicated to staying on top of the latest trends and innovations in the industry. m.gordon@dlninc.com

Bob Clarkson

Director of Operations

Bob has a wide-ranging background, from spending 14 years with the United States Air Force, to earning his Doctorate and working in academia as a professor of Project Management. But Bob’s heart has always been in material handling, and he’s spent several years in the industry. He is looking forward to continue to grow DLN’s service offerings.
b.clarkson@dlninc.com

Cindy Traylor

Office Manager

After several years in the financial industry, Cindy has spent the last 20 years working with Phil and other early members of the DLN team. She is now known as the center of the office, ensuring all financials and HR documents are kept organized.
c.traylor@dlninc.com

Kevin Hinken

Sr. Account Executive

With DLN for the past 14 years, and almost 25 years in the material handling industry, Kevin has built many solid relationships with both clients and manufacturing partners. He is known for his consistently positive attitude and willingness to get the job done.
k.hinken@dlninc.com

Garrett Smith

Sr. Account Executive

Garrett has spent almost 20 years in the industry, having spent his career working as a sales engineer and leader. He is known to get genuinely excited about helping clients figure out how to best apply technology to solve their material handling challenges. Garrett also speaks fluent Portuguese.
g.smith@dlninc.com